Technology Requirements

Technology Guidelines

Please make sure you follow these guidelines to ensure that your experience online with us is seamless.

In order to make the most of your online learning experience, there are several technical requirements you will need to fulfill. Refer to the guidelines below to help ensure your online success. 

All students will need to have basic computer operation skills to complete their online course, and we recommend students not to solely rely on mobile phones to complete their online course.


For best performance, Instructure Canvas, EDUKAN’s Online course platform, should be used on the current or previous major releases of Chrome, Firefox, Edge, or Safari. Because Instructure products are built using web standards, Instructure products run on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Instructure products support the current and previous major releases of the following browsers:

  • Chrome 101 and 102
  • Firefox 100 and 101 (Extended Releases are not supported*)
  • Edge 101 and 102
  • Respondus Lockdown Browser (supporting the latest system requirements)
  • Safari 14 and 15 (Macintosh only)

In addition to the browser, you will also need an updated version of Respondus Lockdown Browser for EDUKAN courses. 

You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available.

If you find a supported browser still producing a banner stating Your browser does not meet the requirements for Canvas, try logging out of Canvas and deleting your browser cookies. Learn how to clear your cache on a Mac or a PC.

Operating System

Instructure Canvas requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.   


If you want to view Canvas on a mobile device, we recommend using the Canvas mobile app.

  • The Canvas mobile apps require Android 8.0 or later and iOS 14.0 or later. Canvas offers limited support for native mobile browsers on tablet devices. For additional details, please reference the limited-support mobile browser guidelines.

    Mastery Connect mobile apps require Android 6.0 or later and iOS 13.0 or later. For additional details, please reference Mastery Connect Requirements.

    Mobile Browsers

    Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:


    • Safari (default browser with limited Canvas support)
    • Chrome


    • Chrome (default browser with limited Canvas support)*
    • Internet
    • Firefox

You can access Canvas from any browser on your Android/iOS device. However, mobile browsers are not supported, and features may not function as expected compared to viewing Canvas in a fully supported desktop browser.